Osage River Gear Warranty Information

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Osage River Limited Lifetime Warranty

Osage River specializes in manufacturing high quality outdoor gear for our customers. We offer our Limited Lifetime Warranty because we are confident in the merit of our products. Our warranty covers your Osage River product against defects in materials or workmanship from the original date of purchase. This protection is offered to the original owner for the duration that you own that particular Osage River product. Normal wear from extended use and damage due to neglect, abuse, or misuse is excluded from this protection. Osage River is not liable for consequential or incidental damages under this warranty.

To obtain warranty service, please email support@osagerivergear.com for detailed instructions. If after a thorough inspection, we determine a product to be defective in materials or workmanship, we will repair or replace it at no cost to you. You will be responsible for shipping fees related to the inspection, repair, or replacement of a product. For international warranty claims outside of the United States of America, shipping and duty fees are also your responsibility.

You may be afforded additional legal rights that are not included in this warranty, which vary from state to state.

Osage River Limited One Year Warranty

Osage River offers our Limited One Year Warranty on a select few to build your confidence in our entire product line. Our warranty covers your Osage River product against defects in materials or workmanship for one year from the original purchase date. This protection is offered to the original owner. Normal wear from extended use and damage due to neglect, abuse, or misuse is excluded from this protection. Osage River is not liable for consequential or incidental damages under this warranty.

To obtain warranty service, please email support@osagerivergear.com for detailed instructions. If after a thorough inspection, we determine a product to be defective in materials or workmanship, we will repair or replace it at no cost to you. You will be responsible for shipping fees related to the inspection, repair, or replacement of a product. For international warranty claims outside of the United States of America, shipping and duty fees are also your responsibility.

You may be afforded additional legal rights that are not included in this warranty, which vary from state to state.

Our Commitment to Customers Beyond the Warranty

Osage River values our customers and the learning experiences that you offer to us, and we want to use our experience to attend to your needs. Gaining returning customers is one of our proudest achievements, and we welcome the opportunity to add more. If you find that you are unsatisfied with a product’s performance, even if it is no longer covered by a warranty, please email support@osagerivergear.com. Osage River will work to make your experience with us positive and provide the best solution possible.